995et's Privacy Policy

1 Introduction & Scope

995et ("we", "our", "platform") operates a safe and reliable online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") applies to the 995et website (https://995et.bar) and all related services.

This policy explains what types of personal information we collect, why we collect it, how we use it, and what steps we take to protect your data. We are committed to earning your trust by following this policy.

By using our platform or creating an account, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].

This policy applies only to individuals aged 21 or older. We do not knowingly collect personal information from minors.

2 Information We Collect

995et collects various types of information for different purposes. This information comes primarily from two sources: (a) what you voluntarily provide, and (b) what our platform collects automatically.

2.1 Information Provided Directly

When you create an account, verify your identity, or contact us, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, or Rocket account numbers)
• Transaction history and account activity

2.2 Automatically Collected Information

When you visit our website or connect from a mobile device, the following technical information may be logged automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• List of pages visited, click patterns, and session duration
• Referral URL and traffic source
• Data obtained from cookies and similar tracking technologies

2.3 Information from Third-Party Sources

For the purpose of identity verification or fraud prevention, we may occasionally receive a limited amount of information from legitimate third-party verification services. However, this information is always obtained through lawful means and with the user's consent.

3 Purpose of Data Use

995et uses your information only for the legitimate purposes listed below:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To resolve your inquiries and complaints via 24/7 live chat and email.
• Security & Fraud Prevention: To detect and prevent unauthorized access, money laundering, and other fraudulent activities.
• Responsible Gaming: To identify unusual gaming patterns and ensure user wellbeing.
• Service Improvement: To analyze user experience and enhance platform quality.
• Communications: To inform you about bonuses, promotions, policy changes, or important notices.

We never sell or share your information with third parties for marketing purposes.

4 Cookie Policy & Tracking Technologies

995et uses cookies and similar technologies. A cookie is a small text file that your browser saves from our website. They help improve your user experience and maintain the functionality of the site.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and basic functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, language settings, and account information.
• Analytics Cookies: To measure site traffic and understand user behavior.
• Security Cookies: To detect fraudulent activity and keep sessions secure.

4.2 Cookie Controls

You can reject or delete non-essential cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.

5 Data Sharing & Disclosure

995et never sells your personal information. We may share information in the following limited circumstances:

5.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers to operate core services such as payment processing (bKash, Nagad, Rocket), identity verification, technical infrastructure, and customer support. These partners are bound by strict confidentiality agreements and may only use the information for the specified service.

5.2 Legal Obligations

In the case of court orders, lawful requests from investigative authorities, or legal obligations, necessary information may be disclosed to the relevant authorities.

5.3 Security & Fraud Prevention

To protect the integrity of the platform, it may be necessary to notify relevant authorities if fraud or money laundering is detected.

5.4 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. We will notify users in advance of any such changes.

6 Data Security Measures

995et follows the highest industry standards to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, preventing third-party interference while data is in transit.
• Data-at-Rest Encryption: Sensitive information stored in databases is kept in an encrypted state.
• Access Controls: Only authorized personnel are granted access to user data on a need-to-know basis.
• Regular Audits: Our security systems are regularly tested and updated.
• Data Minimization: We collect only the information that is genuinely necessary.

However, no method of transmission over the internet or electronic storage is 100% secure. So while we are committed to ensuring the highest level of protection, we are unable to guarantee absolute security. In the event of a security incident, we will notify affected users as quickly as possible.

7 Data Retention Period

995et retains your information only for as long as it is necessary or legally required:

• Active Account Data: For the duration the account remains active, and for the legally required period after closure.
• Transaction Records: For the period determined by financial laws and audit requirements.
• Identity Verification Documents: For the period required for fraud prevention and legal compliance.
• Support Communication Logs: For a defined period to improve service quality and resolve disputes.

Once the defined retention period has passed, we securely delete or anonymize your information.

8 User Rights

As a 995et user, you have the following rights regarding your own personal information:

8.1 Right of Access

You can find out at any time what information we hold about you. Request a copy of this information by emailing [email protected].

8.2 Right to Rectification

If your information contains any errors or is incomplete, you may request a correction or update.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or dispute resolution requirements.

8.4 Right to Object to Processing

You may object to and withdraw consent for the processing of your data for non-essential purposes such as marketing communications.

8.5 Right to Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will process all requests respectfully and within a reasonable time.

9 Protection of Minors

995et's services are for individuals aged 21 or older only. We do not knowingly collect any personal information from those under 21. An age verification process is completed at the time of account creation.

If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If you have any concerns about this, please contact [email protected].

10 International Data Transfers

Our servers and service providers may be located in various countries. Where your information is transferred internationally, we ensure that appropriate safeguards are in place and that the data will remain protected in accordance with this policy.

For data transfers, we ensure contractual safeguards, encryption, and security standards are in place.

11 Policy Changes & Updates

995et may update this privacy policy from time to time. Depending on the nature of the change, we will notify users in the following ways:

• By posting a notice in a prominent place on the website
• By sending a notification to the registered email address
• By requesting confirmation at login (for significant changes)

Continued use of the platform after an update will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.

The latest version of this policy is the effective version and supersedes all previous versions.

12 Responsible Gaming & Data Protection

995et is committed to preventing gaming addiction. To this end, we analyze user gaming behavior and proactively provide support when needed. The data used for this analysis is used solely for the user's benefit and is not shared with any third party.

To learn more about responsible gaming, visit our Responsible Gaming page.