Responsible Gambling —
Keep the fun within limits
995et believes that enjoyable gaming is truly satisfying only when done in a controlled and mindful way. Your safety is our top priority.
Our Commitment to Safe Play
Why We Care About Responsible Gaming
At 995et, we believe online entertainment should always be a positive experience. Whether it's casino games or sports betting, gambling is meant to be enjoyed — not to cause problems. That's why we are committed to giving every user the opportunity to play safely and responsibly.
Gambling is a form of entertainment — it is not a reliable source of income. Every game carries a chance of winning or losing, and losses are sometimes unavoidable. We want our players to understand this reality and make every decision with full awareness.
On this page you will learn how 995et keeps you protected, which tools you can use, and where to seek help if gambling becomes a problem.
Stay in Control
995et provides a number of user-friendly tools that help you set your own gaming limits.
Set Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Any request to increase a limit will only be applied after a specified reflection period has passed.
Time Limits & Breaks
Decide how long you want to play in each session. Once the time is up, the system will notify you automatically. You can also take a temporary break (time-out) for 24 hours, 7 days, or 30 days.
Self-Exclusion
If you feel that gaming is getting out of control, you can request to temporarily or permanently close your account. During self-exclusion, you will not receive any promotional communications.
Loss Limits
Set how much you are willing to lose within a given period. Once that limit is reached, your ability to play will automatically be suspended until the next period begins.
24/7 Support
The 995et support team is ready to help you at any time. Reach us via live chat or email. Support is available in both Bengali and English.
Reality Checks
During play, the system will regularly remind you how long you have been playing and how much you have spent. These reality checks help you make mindful decisions.
How to Use the Protection Tools
After logging in to your account, follow the simple steps below to activate any protection feature. If in doubt, ask our support team directly.
Log in to 995et
Access your account and go to the "Account Settings" section from the top menu.
Open the "Responsible Gaming" Section
Find the "Responsible Gaming" option within Settings and enter it.
Choose Your Preferred Limit or Tool
Deposit limit, loss limit, time-out, or self-exclusion — activate whichever one you need.
Confirm Your Change
Save your change — reducing a limit takes effect immediately; requests to increase a limit take a little time to process.
Contact Us if You Need Help
If you have any questions or issues, let us know via our 24/7 live chat or email — we will help you in Bengali.
Recognise the Signs of Problem Gambling
Gambling problems develop gradually. If you notice any of the following signs in yourself, it is important to take action promptly.
- Feeling a strong urge to bet more in order to recover money you have lost.
- Hiding how much you are spending on gambling from family or friends.
- Using money set aside for bills or everyday expenses to gamble.
- Returning to gambling repeatedly even after trying to stop.
- Thinking about gambling excessively and being unable to focus on work or studies.
- Feeling anxious, angry, or depressed due to gambling losses.
- Borrowing money or selling assets to fund gambling.
If you notice any of the above signs in yourself, contact 995et support without delay or temporarily close your account. Seeking help is a sign of strength, not weakness.
How Deposit Limits Work
The minimum deposit amount at 995et is ৳100. You can set a maximum cap on a daily, weekly, or monthly basis — for example, ৳500 per day or ৳2,000 per week.
Reducing a limit takes effect instantly. However, to increase a limit, a specified reflection period must pass, so that decisions are not made impulsively.
This system helps you play in a planned way and avoid unnecessary spending. The minimum withdrawal amount is ৳500, and processing is usually completed within 15 minutes to 2 hours.
Self-Exclusion — Protect Yourself
Self-exclusion is a feature that lets you block access to your own account for a set period of time.
The exclusion period can be 30 days, 6 months, 1 year, or indefinitely. During exclusion, you will not be able to log in and will not receive any promotional messages.
To activate self-exclusion, submit a request from Account Settings or contact our support team directly. Once a request is made, it will be applied promptly.
Best Tips for Playing Responsibly
Before you start playing, decide how much you can afford to spend. Be mentally prepared to lose that amount.
Set a time limit for each session and take a break when that time is up — whether you are winning or losing.
Avoid playing when you are angry, sad, anxious, or under the influence of alcohol. It is harder to make sound decisions in those states.
A winning streak never lasts forever. Stop when you have reached your target — there is no need to play through all your winnings.
Family, friends, and other hobbies — keep these parts of life active. Gambling is one form of entertainment, not the centre of life.
Chasing losses — placing bigger bets to recover money you have lost — is the most dangerous habit. Stop when you lose and come back later with a clear head.
We Are Always Here for You
If you have any concerns or worries about gambling, contact the 995et support team. We don't judge — we help. Our team is available 24 hours a day, 7 days a week in both Bengali and English.
Play Responsibly and Enjoy
Play in a safe environment, have fun — 995et is always with you.